8 Years Network Operations | CompTIA A+ • Network+ • Security+ | Expanding into Cloud & Automation
Network and IT support professional with 8 years of production network operations experience at Charter Communications. Cisco CCNA certified with a CompTIA trifecta foundation. Continuing to deepen expertise across networking, cloud, scripting, and enterprise Linux.
Born and raised in Florida. A '90s kid from the dial-up days — when getting online meant kicking everyone off the phone. Those early struggles to get connected were my first lessons in networking.
I built the foundation at the Center for Advanced Technologies at Lakewood High School, then pursued an Associate of Science in Computer Programming at St. Petersburg College (1 course remaining, expected 2026). From 2017 to 2025, I delivered Tier 1/2 network and VoIP technical support at Charter Communications (Spectrum) — handling connectivity, DNS, DHCP, device provisioning, and escalation workflows across residential and business accounts.
Technology never stops moving so neither do I. With the CCNA laying a networking backbone, I'm continuing to build depth across cloud, automation, and enterprise infrastructure as our world adopts new computing paradigms.
On AI: as Kelsey Hightower put it, "I'm not interested in what AI can do, I'm interested in what I can do with AI." That's the posture. I use modern AI tooling to accelerate learning, sharpen documentation, and prototype faster — the same way previous generations of IT pros adopted scripting and search. The fundamentals still matter; the tooling just makes the work faster.
Ready to bring 8 years of production network experience and a CCNA-backed foundation to a team building real infrastructure.
Routing, switching, WAN/LAN infrastructure, network security, automation, and programmability. Certified May 2026.
Risk management, incident response, threat analysis, and security architecture fundamentals.
TCP/IP, routing and switching, network troubleshooting, and infrastructure design fundamentals.
Hardware and software troubleshooting, system maintenance, and end-user technical support.
Cloud architecture, networking, and infrastructure design on AWS. Building on prior AWS exposure from Charter platform migration work.
Charter Communications (Spectrum) | 2017 - 2025 | Tampa Bay Area, FL
St. Petersburg College | 2015 - 2017 | St. Petersburg, FL
Built and operated a 5-service containerized stack on Ubuntu Server 24.04 LTS to learn Infrastructure as Code, container networking, and GitOps fundamentals. Project paused to focus on Cisco CCNA pursuit (passed May 2026); resuming with Kubernetes (K3s) and Prometheus next.
🚀 Next Phase: Kubernetes migration with K3s, Prometheus monitoring stack, and CI/CD with GitHub Actions.
Following the CCNA, I'm building hands-on depth in four areas that pair with production network experience. Each is real, in progress, and being practiced in lab environments — not just a line on a resume.
Solutions Architect Associate certification in progress. Building on prior AWS exposure from supporting Charter's Spectrum TV platform migration. CCNA networking foundation maps directly to VPCs, subnets, route tables, and security groups.
Authoring automation scripts for network diagnostics and Windows administration tasks. Extending the script-execution experience from Charter's Jenkins-based diagnostic workflows into authoring my own tooling.
Network automation focus — practicing with Netmiko, Paramiko, and REST API interactions. Building on the CCNA programmability domain and prior SPC coursework in Computer Programming.
Expanding beyond Ubuntu into Red Hat Enterprise Linux via the free RHEL developer subscription. Practicing system administration, package management, and service configuration in lab environments.
🤖 AI-Assisted Workflow: Using modern AI tooling (Claude, GitHub Copilot) to accelerate study, sharpen documentation, and prototype faster. AI is part of the toolkit — not a substitute for understanding the stack.
PowerShell-driven dashboard exploring threat detection concepts and SIEM visualization principles.
Exploration project that built understanding of security monitoring concepts and observability — the foundation that led to implementing Grafana dashboards in the Docker homelab.
PowerShell toolkit built from real-world ISP troubleshooting workflows developed over 8 years at Charter Communications.
DNS resolution testing, gateway connectivity verification, port scanning, and packet loss detection — built around the actual diagnostic patterns I used daily.
Network and IT support professional with 8 years of production network operations experience. Cisco CCNA certified, expanding into cloud and automation. Open to network operations, infrastructure support, and adjacent IT roles in Tampa Bay or remote.